Services

Horizon Tech works closely with its customers to establish electronic security objectives, and customizes multi-faceted security and video systems using appropriate tools and processes including:

• Drawings
• Specifications
• System product selection
• Detailed proposals
• Interdisciplinary coordination
• Project management
• Adherence to installation timetable
• Compliance with all state codes and regulations

Your current system can be upgraded as needed, depending on the type of system and brand of equipment you have.  Horizon Tech is an expert in upgrading and adding on to legacy systems.

Horizon’s tech department holds invaluable experience servicing security products from the industry’s top manufacturers.  We provide all required software support, trouble resolution, and preventative maintenance.  Our exceptional reputation for timely, courteous, and knowledgeable service leads to many referrals.  We are on-call to be reached 24/7. 

Alarm systems need to communicate with the alarm monitoring company and the system’s owner.  Alternatives to traditional telephone lines, include:

• Cellular radio signals, which use wireless digital transmission to transmit alarm signals. These carry more data at greater speeds and are generally tamper-proof.
• Data Communications (Voice over Internet Protocol), which takes analog audio signals and turns them into digital data that can be transmitted over the Internet.
• DSL, cable, or wireless internet connections, are another newer method which are very convenient, as you can access cameras, entry systems, lighting, thermostats and other devices from any web browser.

Horizon offers full, 24/7 monitoring with an independent alarm monitoring company of all aspects of your security and fire systems.  Your video and access records can be stored in the cloud for later review.

Monitoring your home, office, or commercial facility with our alarm monitoring company and remotely from your smartphone or laptop can prevent expensive damage.  This includes monitoring temperature, carbon monoxide, and flood alarms.

Horizon conducts annual fire alarm inspections on request, to inspect and prepare Certified Inspection Reports assuring your fire alarm systems are operating according to code.

We offer service contracts which provide peace of mind if your system should need unexpected service, for example after a power interruption or system trouble code.